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WorldWide Cruises 2017-18

ABOUT US AWARD-WINNING CRUISES We’ll always do our best to give you the holiday of a lifetime – but our guests and travel industry experts are the best judges of how we’re doing. That’s why it’s so pleasing that the dedication and hard work of our staff has been recognised in many awards over the course of 2015, including: Best for Itineraries; Britain’s Best Cruise Line for Food 2015; silver for both Best Small Ships Cruise Line and Best Cruise Line for Customer Service; and five categories in the influential 2015 Cruise Critic UK Cruisers’ Choice Awards. Although we’re a small company, we were joint-second in the most recent Which? Cruise Survey, receiving a rating of 85%: an achievement all our staff and crews are immensely proud of. Finally, and most importantly, in over 14,000 reviews from past guests, 95% rated us Excellent or Good, with Feefo awarding us a Gold Trusted Merchant Accreditation – in recognition of our excellence in customer service – for the second year in a row. Perhaps that’s why most people who try us once choose to cruise with us again. There’s never been a better time to get on board with Fred. Olsen. TELLYAWARD Fred. Olsen Cruise Lines won viewers choice “Britain’s Best Cruise Line for Food” Holiday & Cruise Telly Awards WINNER 2015 GOLD Trusted Merchant 2015 ««««« FOR YOUR PEACE OF MIND Fred. Olsen Cruise Lines is a proud member of ABTA (Association of British Travel Agents), and our membership number is W0637. It is our duty to maintain a high standard of service to you by ABTA’s Code of Conduct. ABTA can provide assistance and advice regarding all aspects of your travel arrangements. Further information is obtainable at www.abta.com. Flights in this brochure are ATOL-protected by the UK’s Civil Aviation Authority. Fred. Olsen’s ATOL number is 5016, and more information on this can be found in our booking conditions. Please ask us to confirm what protection applies at the time of your booking. View destination and ship videos at www.cruisewithfred.tv 5


WorldWide Cruises 2017-18
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