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WorldWide Cruises 2017-18

LIFE ON BOARD Your Accommodation Accommodation on board is outlined in our Deck Plans (see pages 250-257) or on our website. We would be grateful if you would note that with the general exception of suites and rooms on Braemar, Boudicca and Balmoral, there are very few double bedded rooms available. Please ask at the time of booking. In addition to those facilities mentioned in our room descriptions, certain grades of suite accommodation enjoy extra benefits as part of our ‘Suite Dreams’ programme. Please check when booking. Dining Subject to availability at time of booking we can guarantee your preferred dining option of either first (6.15pm) or second (8.30pm) sitting (guests booked on an ‘Anchor Fare’ basis will need to pay a nominal supplement to secure their preferred dining in advance of sailing). Table size will remain on a request only basis. When you arrive on board you will find a Restaurant Seating Card in your room, which will advise you of your table number and dining time. This will be your allocated table for the duration of the cruise. The main restaurants are: Black Watch – Glentanar Restaurant and Orchid Room Boudicca – Four Seasons, Heligan Room and Tintagel Restaurants Braemar – Thistle and Grampian Restaurants Balmoral – Ballindalloch, Spey and Avon Restaurants Meal times are as flexible as possible – after all you are on holiday. Breakfast is normally served between 7.15 and 10.00am and lunch between 12.00 and 2.00pm in the main restaurants. A buffet breakfast and lunch will also be served in the Palms Café on Braemar and Balmoral, and weather permitting, The Grill on Black Watch and Boudicca. Most evenings, open sitting evening dining is offered as an informal option in the Garden Café on Black Watch, Secret Garden on Boudicca, and Palms Café on Balmoral and Braemar. On selected evenings, The Grill (on all ships) offers good quality food for you to enjoy outdoors, for an additional supplement. Balmoral also has inside seating. This must be pre-booked on board. Catering For Special Diets We will do our best to accommodate most dietary requests on board. We currently cater for vegetarian, low fat, dairy free, gluten and wheat free diets. All special requests must be specified on the booking form and we will endeavour to source the products required, but cannot guarantee specific brands. (Some special requests may not be possible due to the location of the vessel and availability at local ports). Please give us as much notice as possible. Telephones Our ships operate satellite telephone systems. All rooms on Black Watch, Boudicca, Braemar and Balmoral are equipped with telephones. Use Your Mobile Phone On Board You can now keep in contact with your friends and family when on board. All you need to do is contact your home mobile operator to enable ‘International Roaming’ and make sure to take your phone with you! Please contact your home mobile operator for further information on call charges and any other bill related enquiries. Air-Conditioning All rooms are fully air-conditioned, as are all public areas. You will find a temperature control gauge in your room, which will allow you to adjust the air temperature to your comfort. Voltage Balmoral, Boudicca, Black Watch & Braemar: Ship’s voltage is 110 volts – 60 cycle (a U.S. style 2-pin plug is required) and 220 volt–60 cycle (a Continental style 2-pin plug is required). To ensure your electrical appliances are safe to use, please check with Guest Services on board. Adapters can be hired on board, or can be bought at the shop. Securing Your Valuables Safety deposit boxes are available at Guest Services on Black Watch to safeguard valuables and important papers. We request a £5 deposit, which is refunded at the end of your cruise. Arrangements can be made through Guest Services once on board. There is a lockable drawer in each room on board Black Watch and a safe in each room on Boudicca and Braemar. All rooms on the Balmoral have an electric safe. Room Service Menu A room service menu operates aboard all our ships between 10am and 10pm each day, offering light snacks (except during embarkation and disembarkation times). Beverages are available 24 hours a day. The menu will be in your room. Paying On Board The currency on board all ships is Sterling. A credit account system is operated on board allowing bar drinks, wine in the restaurants, laundry charges, Shore Tours bookings, purchases from the shops, any medical expenses and other incidental expenses to be automatically charged to your account. You will be required to pre-register a debit or credit card or supply a cash deposit at the start of your cruise. Failure to do so will result in your on board account being suspended. All on board accounts must be settled at the end of your cruise. The following credit cards are accepted: Diners Club, MasterCard and Visa. We also accept Visa debit cards but regret we are unable to accept American Express, Solo, Electron, travel agent debit cards or travellers’ cheque cards. Payments by credit card incur a 1.5% surcharge. No surcharge is applied to payment by debit card. Selected travellers’ cheques are accepted; please ask for more information before you cruise. Gratuities To make rewarding staff on board as straightforward as possible, gratuities are automatically added to your on board account at a level of £4.00 per passenger per day (applicable to adults and youths aged 12-17). This is divided equally between the Cabin Stewardess and Restaurant Waiter (and through them to other members of the team). This amount is not compulsory and can be varied at Guest Services on board; guests are welcome to tip personally if they prefer. To assist with budgeting for your holiday, we are pleased to now offer the option of pre-paying your gratuities before you travel. Please ask at time of booking. SHIP SERVICES Laundry Services An excellent laundry and cleaning service is available on board all of our ships, along with an ironing room for passengers’ use. All ships also have a self-service launderette with washing machines and tumble dryers. A charge applies. Bathrobes Bathrobes are provided for guests who are booked in relevant Suite grades under our Suite Dreams package (see pages 26 and 27). Bathrobes are available to use on board for guests in other room grades, subject to availability. A refundable deposit is required and a charge is made to cover laundry costs. Dance Hosts Hosts are available to ensure that our single passengers are never too long 260 Visit fredolsencruises.com, contact your travel agent or call 0800 0355 105


WorldWide Cruises 2017-18
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