Fred. Olsen’s Enjoyment Promise
If you favour a welcoming, ‘home-from-home’ atmosphere, friendly, smiling staff
and like-minded fellow guests with whom you can share a good story or two, you’ll
likely find travelling with Fred. Olsen a rewarding experience. You don’t have to take
our word for it though: we’re so confident that you’ll like cruising with us that we
offer our Enjoyment Promise as standard.*
Simply book more than 12 weeks ahead on cruises of five nights or more and if you find that it’s not for you
within 48 hours of sailing (24 hours on Brabant river cruises), just let us know and we promise to arrange and
pay for your flight back to the UK from the next port and repay the cost of your cruise (you must read the full
Terms & Conditions below before booking). So your relaxation starts the moment you choose Fred. Olsen.
*Enjoyment Promise excludes Party Nights and cruises of 4 nights or less. The Promise only applies to bookings made for departures more than 12 weeks ahead. The Enjoyment Promise
only applies to passengers who have contracted with Fred. Olsen Cruise Lines (“FOCL”) and excludes cruises on vessels operated by FOCL but booked through 3rd Party operators. Should
you wish to invoke the Enjoyment Promise, you will need to inform Guest Relations within 48 hours of sailing at the latest (24 hours on Brabant river cruises). For passengers travelling
on back-to-back cruises, the Enjoyment Promise is valid for the first 48 hours (24 hours on Brabant river cruises) of the first sailing only and cannot be invoked on the commencement
of the adjoining sailings. FOCL will arrange and pay for a flight and/or transport back to the UK. FOCL will refund the cruise cost only but will not refund other costs. E&OE.
Visit fredolsencruises.com, contact your travel agent or call 0800 0355 141