How to book
Once you’ve chosen your holiday, please read the details contained in ‘Your Contract’ on pages
267-271 which are applicable to all cruises. Then you’re ready to book in one of three easy ways:
• Book online 24 hours a day
• Contact your preferred travel agent
• Or call our Cruise Experts on 0800 0355 141
Weekdays 8am to 8pm; Saturdays 9am to 5pm;
Sundays 10am to 4pm
Please note that when making a reservation and paying the
deposit, it will be assumed that you have read and accepted the
Terms and Conditions in ‘Your Contract’ and other information
relevant to the holiday printed in our brochure. A full deposit
must be paid unless the booking is made within 90 days of
departure or on an Anchor Fare, when the full amount will be
due. A Confirmation Invoice will then be issued, recording the
deposit amount and any due balance payment date. Final travel
documents are usually dispatched a minimum of 14 days before
the UK departure date. Please ensure that you have the following
information available at the time of booking:
• Cruise details
• Passenger details including full names, titles and dates of birth
• Address details for all passengers on the booking
• Contact details, including telephone number and email address
• Any special dietary requirements or special occasion details
• Medical conditions, mobility details and any special
• Payment details (credit or debit card number)
The following information is not essential at the time of booking,
but must be supplied at your earliest opportunity and is required
in order to release your final cruise tickets on time:
• Emergency contact name, telephone number and relationship
• Passport details for all guests
• Travel insurance details (travel insurance company name, policy
number and 24 hour medical emergency telephone number)
Confirmation & payment
After you have made your booking we will send you your
Confirmation Invoice. Any outstanding balance shown on this and
any amended invoice issued will be due for payment no later than
90 days before departure, so it must be made in sufficient time for
funds to reach Fred. Olsen Cruise Lines by the due date. Your final
cruise tickets are normally dispatched a minimum of 14 days prior
to your departure, unless booked within this period, or if there is
outstanding mandatory passenger information.
Amending your booking
Once your Confirmation Invoice has been issued, any changes
to a booking will incur a minimum amendment fee of £100 per
guest. Guests booked on Anchor Fares cannot amend their
booking. Please refer to ‘Your Contract with Fred. Olsen Cruise
Lines’ on pages 267-271. In the event of cancellation, Terms and
Conditions as set out under the clause of ‘Your Contract with
Fred. Olsen Cruise Lines’ will apply.
Passport, visa and health requirements can change at any time.
It is your own responsibility to ensure that you inform yourself
from a professionally qualified source on, and comply with,
such requirements. At the time of booking, British citizens will
be advised of any mandatory visa and/or health requirements,
but it is the guests own responsibility to obtain these. Advice on
vaccinations is available from your GP, or can be obtained from
the Medical Advisory Services for Travellers Abroad (MASTA).
In addition, general travel advice is available from the UK
Government at www.gov.uk/foreign-travel-advice. Fred. Olsen
Cruise Lines will not be held responsible in any circumstances
for the consequences – whether financial or otherwise – of any
failure on the part of the passenger in this respect.
All guests travelling on board a Fred. Olsen cruise must be in
possession of a full passport that is valid for a minimum of six
months after the final day of the cruise. It should contain
several blank pages for the placement of any required country
entry stamps. Immigration authorities also require that your
passport is not damaged in any way and no pages are missing
– we strongly recommend you check the condition of your
passport prior to travel.
The information in this brochure represents Fred. Olsen Cruise
Lines’ plans and intentions at the time of going to press –
January 2018. Events subsequent to the printing of this brochure
may cause us to make changes, which could affect the published
itineraries and/or prices. In the event of such changes or
alterations, Fred. Olsen Cruise Lines gives notice that all
information in this brochure is subject to alteration with or
without notice. Passengers are carried subject to the conditions
of the carriers concerned. You will find ‘Your Contract with Fred.
Olsen Cruise Lines’ on pages 267-271 of this brochure.
Per person pricing is shown on each cruise page. These are
based on standard occupancy of the relevant room type.
For 3/4 share discounts please refer to the table below.
3rd and 4th share discounts
Discounts for adults and children occupying 3rd & 4th berths are
shown below. These should be deducted from adult prices in
the main price panels. Children sharing with one adult in a Twin
Room will pay the adult fare.
Cruise only Fly-cruise
3rd share 70% 35%
4th share 70% 35%
Fly-cruise holidays are those which feature either an outward or
return flight or both. For infants under 2 requiring an airline seat
or bed, the standard price will apply.
Fred. Olsen House, White House Road, Ipswich, IP1 5LL
View destination and ship videos at www.cruisewithfred.tv