Each evening a Daily Times newsletter will be placed in your
room, detailing events and timings for the following day. This
will include time zone changes and dress code guidelines.
Alcohol on board
Any alcohol brought on board from ashore (which includes any
found at embarkation), must be handed to the ship’s staff for safe
storage until the end of your cruise.
Any items of lost property should be registered with Guest
Services on board, in the first instance. In the event you suffer a
loss of property you should contact Fred. Olsen Customer Relations
on 01473 746177 on your return to the UK. Items of lost property are
forwarded to this address where they will remain for one month
waiting to be claimed. If unclaimed, we reserve the right to dispose
of these items to approved charities. A minimum handling fee of £30
per item will be applied for the return of all lost property items.
After breakfast on Sundays during days at sea, the Cruise Director
or Deputy will lead prayers and readings. On Easter and Christmas
cruises plus Grand Voyages, a member of the clergy will lead an
Shopping on board
The on board boutiques offer a wide range of products, from
luxury items including jewellery, glassware and perfumes, to
elegant eveningwear and casual day clothes. The on board shop
stocks essential items such as camera film, sun cream, toiletries
and various other necessities, as well as souvenirs and cruise
mementoes. The shops will be closed in some ports due to customs
regulations. Cigarettes and cigars are available to consume during
your cruise via the Room Shopping Service. An order form and price
list will be in your room – simply complete the form, hand it to
Guest Services on board and your order will be delivered to your
room. Please note smoking is only permitted in designated open
deck areas and on room balconies (except Terrace Balconies).
Take home duty free (where applicable)
Cigarettes, cigars and alcohol are available at tax-free prices for
you to take home at the end of your cruise via the Room Shopping
Service. An order form and price list will be in your room – simply
complete the form, hand it to your Stewardess or Guest Services
on board two days prior to the end of your cruise and your order
will be delivered to your room on the last day of your stay. It is
your responsibility to observe customs regulations.
All vessels have a well-appointed library on board offering
a wide variety of books, including some large print books.
There is a small gaming area on all four ships, where you can try
your hand at Blackjack and Roulette. Please note that games of
chance may not be charged back to your room account.
All four vessels have a fully-equipped Fitness Centre offering
treadmills, rowing machines, exercise bikes and a variety of free
weights. A choice of fitness classes to suit most levels is available
throughout the cruise, including yoga, aerobics, stretch & tone
and Pilates, conducted by fully-qualified fitness instructors.
A small charge is made for some classes. Additionally you may
wish to ‘walk a mile’ (five times walking around the deck on Black
Watch and Boudicca equals one mile) or swim a few lengths of
the pool. You may then wish to relax in the sauna or steam room
(not available on Balmoral). Please note that the Fitness Centres
on both Black Watch and Boudicca are located on the Sun Deck,
which is not served by a guest lift. Guests will need to climb steps
to access the Fitness Centre.
All vessels have heated pools and Jacuzzis. At times these may
be closed for operational reasons, such as, but not limited to,
cold/adverse weather or poor water quality. Since no lifeguards
are on duty, guests use these facilities at their own risk.
You can practice your golf swing in the net(s) aboard Black Watch,
Boudicca, Braemar and Balmoral. Please note that the golf net(s) on
Black Watch, Boudicca and Braemar are not served by a passenger
lift. Guests will therefore need to climb steps to access the golf net(s).
Atlantis Spa and salon
Each Fred. Olsen ship has a well-equipped beauty salon and spa:
the Atlantis Spa. Open from 8am to 8pm daily, they offer a range
of beauty and relaxation treatments, including massage, facials,
manicures, pedicures and hairdressing. Demand for treatments
is always high, so we advise booking as soon as possible.
Wi-Fi is available throughout the ship, so you can check your e-mails
or browse the web while at sea. Simply connect to the ships Wi-Fi
signal, register for the service and choose the desired internet
package, which will be charged directly to your on board account.
Speak to Guest Services on board for further information and
assistance. Please be aware that this service is operated over a
satellite connection, therefore speeds are much slower than you
would experience at home, and is subject to service operation.
New to cruising programme
For any first time cruisers we offer a programme to ensure you can
quickly relax when you arrive on board. Simply advise our Guest
Services Department that you’re a first time cruiser at least 72hrs
prior to UK departure on 0800 0355 145. We want to make sure your
first ever cruise is a time to remember without any stress. We regret
that this programme is not available on Short Breaks.
A-Z guide to your cruise holiday
A helpful, comprehensive A-Z Guide to your holiday can be found on
our website www.fredolsencruises.com. The website also features a
useful question and answer section.
We work hard to ensure that all the information contained within this
brochure is accurate and clear, but we cannot guarantee the absence
of errors. E&OE.
Visit fredolsencruises.com, contact your travel agent or call 0800 0355 141