The voltage on each ship is 110 volts – 60 cycle (a U.S. style 2-pin
plug is required) and 220 volt–60 cycle (a Continental style 2-pin
plug is required). To ensure your electrical appliances are safe to use,
please check with Guest Services on board. Adapters can be hired on
board, or can be purchased at the shop. Black Watch has USB ports
available in the sockets.
Securing your valuables
There is a safe in each room on Black Watch, Boudicca and
Braemar. All rooms on the Balmoral have an electric safe.
Room service menu
A room service menu operates aboard all ships between 10am
and 10pm each day, offering light snacks (except during
embarkation and disembarkation times). A menu is in each room.
Paying on board
The currency on board all ships is Sterling. A credit account
system operates on board allowing bar drinks, wine in the
restaurants, laundry charges, Shore Tours bookings, purchases
from the shops, any medical expenses and other incidental
expenses to be automatically charged to your account. You
will be required to register a debit or credit card at check-in,
against which your on board account is charged. On board
accounts can be settled in cash, however a debit or credit card
must still be registered at check-in to secure the on board
account balance. The following credit cards are accepted:
Diners Club, MasterCard and Visa. We also accept Visa debit
cards but regret we are unable to accept American Express,
Solo, Electron, travel agent debit cards or travellers’ cheque
cards. Selected travellers’ cheques are accepted; please ask
for more information before you cruise.
To make rewarding staff on board as straightforward as possible,
gratuities are automatically added to your on board account
(applicable to adults and youths aged 12-17). These are divided
equally between the Stewardess and Restaurant Waiter (and through
them to other members of the team). The amount is not compulsory
and can be varied at Guest Services on board; guests are welcome to
tip personally if they prefer. To assist with budgeting for your holiday,
we are pleased to now offer the option of pre-paying your gratuities
before you travel. Please ask at time of booking.
An excellent laundry and cleaning service is available on board
all of the ships, along with an ironing room for guests’ use. All
ships also have a self-service launderette with washing machines
and tumble dryers. A charge applies.
Bathrobes are provided for guests who are booked in relevant
Suite grades under the Suite Dreams package (see page 31).
Bathrobes are available to use on board for guests in other room
grades, subject to availability. A refundable deposit is required
and a charge is made to cover laundry costs.
Hosts are available to ensure that single passengers are never
too long without a dance partner. On each of the ships there are
usually four dance hosts available.
Bureau de change
All ships operate an on board Bureau de Change, where major
foreign currencies may be purchased or sold, subject to local
currency restrictions. Exchange rates are competitive and there
are no commission charges. For peace of mind, should guests
wish to pre-purchase major currencies, or local currency not
available on board, we would recommend using our foreign
currency order service (see page 253).
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