Special occasions (including renewal of vows)
If you are celebrating a special occasion during your cruise we would
be delighted to make the occasion even more memorable. Any guest
celebrating a birthday during a Fred. Olsen cruise will automatically
be presented with a birthday cake at dinner in the formal restaurants.
Should you be celebrating a landmark anniversary or birthday, we
will even provide a fantastic package with our compliments*. Please
see pages 38 and 39 of this brochure for more information. In
addition to this we offer a range of Celebration Packages, including
Renewal of Vows, which may be purchased in advance.
To find out more about Celebration Packages please see pages
38 and 39 of this brochure or call our Guest Services Department
on 0800 0355 145.
* Complimentary celebration packages include Cava and not Champagne. Canapés are
not included in the complimentary Anniversary package.
Life on board
Accommodation on board is outlined in the Deck Plans (see pages
226-233) or on our website. We would be grateful if you would note
that with the general exception of suites and rooms on Braemar,
Boudicca and Balmoral, there are very few double bedded rooms
available. Please ask at the time of booking. In addition to those
facilities mentioned in room descriptions, certain grades of suite
accommodation enjoy extra benefits as part of the ‘Suite Dreams’
package. Please check when booking.
Subject to availability at time of booking we can guarantee your
preferred dining option of either first (6.15pm) or second (8.30pm)
sitting (guests booked on an ‘Anchor Fare’ basis will need to pay a
nominal supplement to secure their preferred dining in advance of
sailing). Table size will remain on a request only basis. When you
arrive on board you will find a Restaurant Seating Card in your room,
which will advise you of your table number and dining time. This will
be your allocated table for the duration of the cruise.
The main restaurants are:
Black Watch – Glentanar Restaurant and Orchid Room
Boudicca – Four Seasons, Heligan Room and Tintagel Restaurants
Braemar – Thistle and Grampian Restaurants
Balmoral – Ballindalloch, Spey and Avon Restaurants
Meal times are as flexible as possible – after all you are on holiday.
Breakfast is normally served between 7.15 and 10.00am and lunch
between 12.00 and 2.00pm in the main restaurants. A buffet
breakfast and lunch will also be served in the Palms Café on Braemar
and Balmoral, The Black Watch Room on Black Watch, and weather
permitting, The Grill on Boudicca. Most evenings, open sitting
evening dining is offered as an informal option in Brigadoon on
Black Watch, Secret Garden Café on Boudicca, and Palms Café
on Balmoral and Braemar.
On selected evenings, The Grill on Balmoral, Braemar and
Boudicca and The Poolside on Black Watch offer good quality
food for you to enjoy outdoors (Balmoral also has inside seating).
There is also a Steak & Seafood restaurant on Black Watch
– The Black Watch Room. All of these restaurants require an
additional supplement and must be pre-booked on board.
Catering for special diets
We will do our best to accommodate most dietary requests
on board. We currently cater for vegetarian, low fat, dairy free,
gluten and wheat free diets. All special requests must be specified
on the booking form and we will endeavour to source the products
required, but cannot guarantee specific brands (some special
requests may not be possible due to the location of the vessel
and availability at local ports). Please give us as much notice
All the ships operate satellite telephone systems. All rooms on
Black Watch, Boudicca, Braemar and Balmoral are equipped
Use your mobile phone on board
You can now keep in contact with your friends and family when on
board. All you need to do is contact your home mobile operator to
enable ‘International Roaming’ and make sure to take your phone
with you! Please contact your home mobile operator for further
information on call charges and any other bill related enquiries.
All rooms are fully air-conditioned, as are all public areas. You will
find a temperature control gauge in your room, which will allow you
to adjust the air temperature to your comfort.
Balmoral, Boudicca, Black Watch & Braemar: ship’s voltage is 110
volts – 60 cycle (a U.S. style 2-pin plug is required) and 220 volt–60
cycle (a Continental style 2-pin plug is required). To ensure your
electrical appliances are safe to use, please check with Guest
Services on board. Adapters can be hired on board, or can be
bought at the shop.
Securing your valuables
There is a safe in each room on Black Watch, Boudicca and Braemar.
All rooms on the Balmoral have an electric safe.
Room service menu
A room service menu operates aboard all ships between 10am and
10pm each day, offering light snacks (except during embarkation and
disembarkation times). Beverages are available 24 hours a day.
The menu will be in your room.
Paying on board
The currency on board all ships is Sterling. A credit account system
is operated on board allowing bar drinks, wine in the restaurants,
laundry charges, Shore Tours bookings, purchases from the shops,
any medical expenses and other incidental expenses to be
automatically charged to your account. You will be required to
register a debit or credit card at check-in against which to charge
your on board account. If paying by credit card a 1.5% fee will apply;
no surcharge is applied to payment by debit card. On board accounts
can be settled in cash, however a debit or credit card must still be
registered at check-in to secure the on board account balance. The
following credit cards are accepted: Diners Club, MasterCard and
Visa. We also accept Visa debit cards but regret we are unable to
accept American Express, Solo, Electron, travel agent debit cards or
travellers’ cheque cards. Selected travellers’ cheques are accepted;
please ask for more information before you cruise.
To make rewarding staff on board as straightforward as possible,
gratuities are automatically added to your on board account
(applicable to adults and youths aged 12-17). These are divided
equally between the Stewardess and Restaurant Waiter (and through
them to other members of the team). The amount is not compulsory
and can be varied at Guest Services on board; guests are welcome to
tip personally if they prefer. To assist with budgeting for your holiday,
we are pleased to now offer the option of pre-paying your gratuities
before you travel. Please ask at time of booking.
An excellent laundry and cleaning service is available on board all of
the ships, along with an ironing room for passengers’ use. All ships
also have a self-service launderette with washing machines and
tumble dryers. A charge applies.
Visit fredolsencruises.com, contact your travel agent or call 0800 0355 101